When it comes to business, you need to do what you do best; run your business. When it comes to IT, leave the details to OSMOSIS, so you can run your business.
Managed IT Solutions
Everyday Issues:
- You are bringing in new software
- You have hired new people with new roles
- You have just eliminated some services and added new ones
- Your in-house IT Staff is great at what they do, but they are focused on strategic projects for the company.
Introducing OSMOSIS, your new Strategic Partner who will address all your IT needs and provide tailored solutions.
While your In-house It Staff is consumed with the Help Desk, assisting employees, and working on other company projects, OSMOSIS will oversee the big picture in a manner that is designed to increase your productivity, in a quick and efficient way, to make you more profitable.
Just some of the items we will deal with includes:
Osmosis Total Care™ Workstation / Laptop Management & Maintenance
- Customer Care™ - On Demand Phone, Remote, & On-Site Support
- Patch Management – Microsoft Windows Critical Updates & Security Updates
- Microsoft Windows Service Pack Updates
- Patch Management - Microsoft Office Critical Updates & Security Updates
- Microsoft Office Service Pack Updates
- Patch Management - Adobe Acrobat, Java, Flash
- Performance / Usage Monitoring – CPU, RAM, Hard Drive
- Antivirus – Protects against most viruses, spyware, Trojans and malware
- Virus Definition Update Management
- Virus Alert Monitoring
- Virus Remediation
- Hardware Warranty Monitoring
Osmosis Total Care™ Server Management & Maintenance
- Customer Care™ - On Demand Phone, Remote, & On-Site Support (9:00 AM – 5:00 PM, M-F)
- Patch Management – Microsoft Windows Critical Updates & Security Updates
- Microsoft Windows Server Service Pack Updates
- Antivirus – Protects against most viruses, spyware, Trojans and malware
- Virus Definition Update Management
- Virus Alert Monitoring
- Performance / Usage Monitoring – CPU, RAM, Hard Drive
- Hard Drive Failure Monitoring
- Replication Monitoring, if applicable
- Exchange Monitoring, if applicable
- Hardware Warranty Monitoring
Osmosis Total Care™ Infrastructure Management & Maintenance
- Customer Care™ - On Demand Phone, Remote, & On-Site Support (9:00 AM – 5:00 PM, M-F)
- Daily Backup Monitoring and Reporting (On Osmosis Brand CYA Products Only)
- Monthly Verification of CYA Business Continuity™ Images (Replicated to our data center only)
- Subscription Renewal Maintenance - We will manage all annual subscriptions for you
- 3rd Party Application Management
- Firewall Management – Firmware Updates, Policy Management
- Printer Management
- Battery Backup Monitoring – If APC Network Management Card is present
- 3rd Party Vendor Management – Internet Provider, Registrar, DNS Provider, Web Host
- Ongoing Documentation of Network Infrastructure
- Network Health Monitoring
- Hardware Warranty Monitoring
- Virtual CIO Services
We will be with your company every step of the way when changes occur, new services are added, business processes are adjusted, etc.
When you work with OSMOSIS, you are not just dealing with “IT people”. You will be working with people who are knowledgeable about business; it’s purpose, goals, and mission.
We will integrate all your IT needs so that it aligns with your business, and the end result will be :
Efficiency
Productivity
Profit
Call us today for a consultation and more information!
516-302-0005, and get back to business.